Terms of Service

INTRODUCTION

1.1 Welcome to the www.talcyon.com website (the “Site”). Please read the following Terms of Service carefully before using this Site or opening a Talcyon account (“Account”) so that you are aware of your legal rights and obligations with respect to Talcyon Pte. Ltd., its related entities, affiliates, and subsidiaries (individually and collectively, “TALYCON”, “we”, “us” or “our”).


1.2 The “Services” we provide or make available includes (a) the Site, (b) the services provided by the Site and by the TALYCON client software made available through the Site, and (c) all information, linked pages, features, data, text, images, photographs, graphics, music, sounds, video, messages, tags, content, programming, software, application services (including without limitation any mobile application services) or other materials made available through the Site or its related services (“Content”). Any new features added to or augmenting the Services are also subject to these Terms of Service.


1.3 BY USING THE SERVICES OR OPENING AN ACCOUNT, YOU SIGNIFY YOUR IRREVOCABLE ACCEPTANCE OF THESE TERMS OF SERVICE. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE OUR SERVICES OR ACCESS THE SITE.


1.4 TALYCON has the right to revise these Terms of Service at any time without providing notice to its users. Your continued use of the Services, this Site, or your Account, shall be deemed irrevocable acceptance of those revisions.


1.5 TALYCON reserves the right to change, modify, suspend or discontinue any portion of this Site or the Services at any time. TALYCON may release certain Services or their features in a beta version, which may not work correctly or in the same way the final version may work, and we shall not be held liable in such instances. TALYCON may also impose limits on certain features or restrict your access to parts of, or the entire, Site or Services in its sole discretion and without notice or liability.


1.6 TALYCON reserves the right to refuse to provide you access to the Site or Services or to allow you to open an Account for any reason.


PRIVACY

Your privacy is very important to us at TALYCON. To better protect your rights we have provided the Talcyon Privacy Policy to explain our privacy practices in detail. Please review the Privacy Policy to understand how TALYCON collects and uses the information associated with your Account and/or your use of the Services. These Terms of Service incorporate the Privacy Policy by reference. By using the Services or agreeing to these Terms of Service, you consent to TALYCON’s collection, use, disclosure and/or processing of your Content and personal data as described in the Privacy Policy. You hereby confirm that you have read the said Privacy Policy and that you agree to the terms as set out therein.


LIMITED LICENSE

3.1 TALYCON grants you a limited license to access and use the Services subject to the terms and conditions of these Terms of Service for personal use only. This license does not allow you to make any commercial use or any derivative use of the Services (including without limitation any of its individual elements or Content). All proprietary Content, trademarks, service marks, brand names, logos and other intellectual property displayed in the Site are the property of TALYCON and where applicable, third party proprietors identified in the Site. No right or licence is granted directly or indirectly to any party accessing the Site to use or reproduce any such proprietary Content, trademarks, service marks, brand names, logos and other intellectual property, and no party accessing the Site shall claim any right, title or interest therein. By using or accessing the Services you agree to comply with the copyright, trademark, service mark, and all other applicable laws that protect the Services, the Site and its Content. You agree not to copy, distribute, republish, transmit, publicly display, publicly perform, modify, adapt, rent, sell, or create derivative works of any portion of the Services, the Site or its Content. You also may not, without our prior written consent, mirror or frame any part or whole of the contents of this Site on any other server or as part of any other website. In addition, you agree that you will not use any robot, spider or any other automatic device or manual process to monitor or copy our Content, without our prior written consent (such consent is deemed given for standard search engine technology employed by Internet search websites to direct Internet users to this website).


3.2 You are welcome to link to the Site from your website, provided that your website does not imply any endorsement by or association with TALYCON. You acknowledge that TALYCON may, in its sole discretion and at any time, discontinue providing any part of the Services without notice.


SOFTWARE

Unless accompanied by a separate license agreement, any software provided by us to you as part of the Services is subject to the provisions of these Terms of Service. The software is licensed, not sold, and TALYCON reserves all rights to the software not expressly granted by TALYCON. Any third-party scripts or code, linked to or referenced from the Services, are licensed to you by the third parties that own such scripts or code, not by TALYCON.


ACCOUNTS AND SECURITY

5.1 Some functions of our Services require registration for an Account by selecting a unique user identification (“User ID”) and password, and by providing certain personal information. You may be able to use your Account to gain access to other products, websites or services to which we have enabled access or with which we have tied up or collaborated. TALYCON has not reviewed, and assumes no responsibility for any third party content, functionality, security, services, privacy policies, or other practices of those products, websites or services. If you do so, the terms of service for those products, websites or services, including their respective privacy policies, if different from these Terms of Service and/or our Privacy Policy, may also apply to your use of those products, websites or services.


5.2 You agree to (a) keep your password confidential and use only your User ID and password when logging in, (b) ensure that you log out from your account at the end of each session on the Site, and (c) immediately notify TALYCON of any unauthorised use of your User ID and/or password. You are fully responsible for all activities that occur under your User ID and Account even if such activities or uses were not committed by you. TALYCON will not be liable for any loss or damage arising from unauthorised use of your password or your failure to comply with this Section.


5.3 You agree that TALYCON may for any reason, in its sole discretion and without notice or liability to you or any third party, immediately terminate your Account and your User ID, and remove or discard from the Site any Content associated with your Account and User ID. Grounds for such termination may include, but are not limited to, (a) extended periods of inactivity, (b) violation of the letter or spirit of these Terms of Service, (c) fraudulent, harassing, defamatory, threatening or abusive behaviour or (d) behaviour that is harmful to other users, third parties, or the business interests of TALYCON. Use of an Account for illegal, fraudulent, harassing, defamatory, threatening or abusive purposes may be referred to law enforcement authorities without notice to you. If you file a claim (under any cause of action whatsoever) either against TALYCON, or which in any way involves TALYCON, then TALYCON may terminate your Account.


5.4 If your Account is or remains inactive (which means you have not logged into your Account) for more than 6 months, TALYCON has the right to delete or deactivate your Account.


5.5 You may only use the Services and/or open an Account if your applicable jurisdiction allows you to accept these Terms of Service.


CHARGES AND PAYMENTS

6.1 If there is a charge associated with the purchase of any product listed on the Site or any portion of the Services, you agree to pay that charge in order to receive such products or to receive access to and/or the benefits of such Services. The price stated for the products and Services excludes all applicable taxes and currency exchange settlements, unless stated otherwise. You are solely responsible for paying such taxes or other charges. We may suspend or cancel your access to the Services if we do not receive full payment from you within the stipulated due date for payment. Suspension or cancellation of the Services for non-payment could result in a loss of access to and use of your Account and its Content.


6.2 To pay the charges for the products or for a Service, you will be asked to select a payment method before you complete your purchase or at the time you sign up for that Service. You can access and change your billing account information and payment method at any time. You agree to allow TALYCON to use any updated account information regarding your payment method provided by your issuing bank or the applicable payment network. You agree to keep your billing account information current at all times. Changes that you make to your billing account will not affect charges we submit to your billing account before we are able to reasonably act on your changes.


6.4 By providing TALYCON with a payment method, you:


represent that you are authorised to use the payment method that you provided and that any payment information you provide is true and accurate;

authorise TALYCON to charge you for the Services using your preferred payment method; and

authorise TALYCON to charge you for any paid feature of the Services that you choose to sign up for or use while these Terms of Service are in force.

6.5 Depending on the nature of the purchase, we may bill you (a) at the time of purchase; or (b) on a recurring basis for a subscription-based Service.


6.6 We may change the price of the products and/or any Service at any time. If there is a fixed term and price for your Service offer, that price will remain in force for the duration of that term.


6.7 Unless otherwise provided by applicable law or by the express terms of a Service offer, all purchases are final and non-refundable. You may cancel any Services at any time, but all pre-payments and all purchased products are strictly non-refundable.


DISCLAIMER

7.1 THE SERVICES ARE PROVIDED “AS IS” AND WITHOUT ANY WARRANTIES, CLAIMS OR REPRESENTATIONS MADE BY TALYCON OF ANY KIND EITHER EXPRESS, IMPLIED OR STATUTORY WITH RESPECT TO THE SERVICES, INCLUDING WITHOUT LIMITATION WARRANTIES OF QUALITY, PERFORMANCE, NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE, NOR ARE THERE ANY WARRANTIES CREATED BY COURSE OF DEALING, COURSE OF PERFORMANCE OR TRADE USAGE. WITHOUT LIMITING THE FOREGOING, TALYCON DOES NOT WARRANT THAT THE SERVICES, THIS SITE OR THE FUNCTIONS CONTAINED THEREIN WILL BE AVAILABLE, ACCESSIBLE, UNINTERRUPTED, TIMELY, SECURE, ACCURATE, COMPLETE OR ERROR-FREE, THAT DEFECTS, IF ANY, WILL BE CORRECTED, OR THAT THIS SITE AND/OR THE SERVER THAT MAKES SAME AVAILABLE ARE FREE OF VIRUSES, CLOCKS, TIMERS, COUNTERS, WORMS, SOFTWARE LOCKS, DROP DEAD DEVICES, TROJAN-HORSES, ROUTINGS, TRAP DOORS, TIME BOMBS OR ANY OTHER HARMFUL CODES, INSTRUCTIONS, PROGRAMS OR COMPONENTS.


7.2 YOU ACKNOWLEDGE THAT THE ENTIRE RISK ARISING OUT OF THE USE OR PERFORMANCE OF THE SITE AND/OR THE SERVICES REMAINS WITH YOU TO THE MAXIMUM EXTENT PERMITTED BY LAW.


7.3 Some jurisdictions do not allow the disclaimer of implied warranties, so some or all of the foregoing disclaimers may not apply to you.


LIMITATION OF LIABILITY

8.1 IN NO EVENT SHALL TALYCON BE LIABLE WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING WITHOUT LIMITATION NEGLIGENCE (WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT LIABILITY OR STRICT LIABILITY OR OTHER THEORY), OR OTHER CAUSE OF ACTION AT LAW, IN EQUITY, BY STATUE OR OTHERWISE, FOR LOSS OF USE, PROFITS, REVENUES, GOODWILL OR ANTICIPATED SAVINGS OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION ANY LOSS OF DATA, SERVICE INTERRUPTION, COMPUTER, MOBILE PHONE OR MOBILE DEVICE FAILURE) ARISING OUT OF THE USE OR INABILITY TO USE THIS SITE OR THE SERVICES, INCLUDING ANY DAMAGES RESULTING DIRECTLY OR INDIRECTLY FROM AN ACT OF FORCE MAJEURE OR CAUSES BEYOND TALYCON REASONABLE CONTROL THEREFROM, EVEN IF TALYCON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.


8.2 YOUR ONLY RIGHT WITH RESPECT TO ANY PROBLEMS OR DISSATISFACTION WITH THE SERVICES IS TO TERMINATE YOUR ACCOUNT AND DISCONTINUE ANY USE OF THE SERVICES.


8.3 Some jurisdictions do not allow the limitation of liability, so some or all of the foregoing limitations may not apply to you.


LINKS TO THIRD PARTY SITES

The links provided throughout the Site will let you leave this Site. These links are provided as a courtesy only, and the sites they link to are not under the control of TALYCON in any manner whatsoever and you therefore access them at your own risk. Therefore, TALYCON is in no manner responsible for the contents of any such linked site or any link contained within a linked site, including any changes or updates to such sites. TALYCON is providing these links merely as a convenience, and the inclusion of any link does not in any way imply or express affiliation, endorsement or sponsorship by TALYCON of any linked site and/or any of its content therein.


TERM OF USE

10.1 The license for use of this Site and the Services is effective until terminated. This license will terminate as set forth within these Terms of Service or if you fail to comply with any term or condition of these Terms of Service. In such event, no notice shall be required by TALYCON to effect such termination.


10.2 You agree not to:


upload, post, email, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libellous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;

use the Services to harm minors in any way;

use the Services to impersonate any person or entity, or otherwise misrepresent your affiliation with a person or entity;

forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Services;

remove any proprietary notices from the Site;

cause, permit or authorize the modification, creation of derivative works, or translation of the Services without the express permission of TALYCON;

use the Services for any commercial purpose or the benefit of any third party or any manner not permitted by the licenses granted herein;

use the Services for fraudulent purposes;

attempt to decompile, reverse engineer, disassemble or hack the Services (or any portion thereof), or to defeat or overcome any encryption technology or security measures implemented by TALYCON with respect to the Services and/or data transmitted, processed or stored by TALYCON;

harvest or collect any information about or regarding other Account holders, including without limitation any personal data or information;

upload, post, email, transmit or otherwise make available any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);

upload, post, email, transmit or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;

upload, post, email, transmit or otherwise make available any unsolicited or unauthorised advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation;

upload, post, email, transmit or otherwise make available any material that contains software viruses, worms, Trojan-horses or any other computer code, routines, files or programs designed to directly or indirectly interfere with, manipulate, interrupt, destroy or limit the functionality or integrity of any computer software or hardware or data or telecommunications equipment;

disrupt the normal flow of dialogue, cause a screen to “scroll” faster than other users of the Services are able to type, or otherwise act in a manner that negatively affects other users’ ability to engage in real time exchanges;

interfere with, manipulate or disrupt the Services or servers or networks connected to the Services or any other user’s use and enjoyment of the Services, or disobey any requirements, procedures, policies or regulations of networks connected to the Site;

take any action or engage in any conduct that could directly or indirectly damage, disable, overburden, or impair the Services or the servers or networks connected to the Services;

use the Services to intentionally or unintentionally violate any applicable local, state, national or international law, rule, code, directive, guideline, policy or regulation including without limitation laws and requirements (whether or not having the force of law) relating to anti-money laundering or counter-terrorism;

use the Services to provide material support or resources (or to conceal or disguise the nature, location, source, or ownership of material support or resources) to any organization(s) designated by the United States government as a foreign terrorist organization pursuant to section 219 of the Immigration and Nationality Act;

use the Services to violate the privacy of others or to “stalk” or otherwise harass another; and/or

use the Services to collect or store personal data about other users in connection with the prohibited conduct and activities set forth above.

10.3 You understand that all Content, whether publicly posted or privately transmitted, are the sole responsibility of the person from whom such Content originated. This means that you, and not TALYCON, are entirely responsible for all Content that you upload, post, email, transmit or otherwise make available through the Site. TALYCON does not control the Content posted on the Site and, as such, does not guarantee the accuracy, integrity or quality of such Content. You understand that by using the Site, you may be exposed to Content that you may consider to be offensive, indecent or objectionable. Under no circumstances will TALYCON be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of, or reliance on, any Content posted, emailed, transmitted or otherwise made available on the Site.


10.4 You acknowledge that TALYCON may or may not pre-screen Content, but that TALYCON and its designees shall have the right (but not the obligation) in their sole discretion to pre-screen, refuse, delete or move any Content that is available on the Site. Without limiting the foregoing, TALYCON and its designees shall have the right to remove any Content that violates these Terms of Service, if we receive a complaint from another user, if we receive a notice of intellectual property infringement or other legal instruction for removal, or if such Content is otherwise objectionable. We may also block delivery of a communication (including without limitation status updates, postings, messages and/or chats) to or from the Services as part of our effort to protect the Services or our users, or otherwise enforce the provisions of these Terms and Conditions. You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content. In this regard, you acknowledge that you may not rely on any Content created by TALYCON or submitted to TALYCON, including without limitation information in TALYCON Forums and in all other parts of the Site.


10.5 You acknowledge, consent and agree that TALYCON may access, preserve and disclose your Account information and Content if required to do so by law or pursuant to an order of a court or by any governmental or regulatory authority having jurisdiction over TALYCON or in a good faith belief that such access preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce these Terms of Service; (c) respond to claims that any Content violates the rights of third parties; (d) respond to your requests for customer service; or (e) protect the rights, property or personal safety of TALYCON, its users and the public.


YOUR CONTRIBUTIONS TO THE SERVICES

11.1 By submitting Content for inclusion on the Services, you represent and warrant that you have all necessary permissions to grant the licenses below to TALYCON. You further acknowledge and agree that you are solely responsible for anything you post or otherwise make available on or through the Services, including, without limitation, the accuracy, reliability, nature, rights clearance, compliance with law and legal restrictions associated with any Content contribution. You hereby grant TALYCON and its successors an irrevocable, worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to use, copy, distribute, republish, transmit, modify, adapt, create derivative works of, publicly display, and publicly perform such Content contribution on, through or in connection with the Services in any media formats and through any media channels, including without limitation, for promoting and redistributing part of the Services (and its derivative works). This license granted by you terminates once you or TALYCON removes your contributed Content from the Services. You understand that your contribution may be transmitted over various networks and changed to conform and adapt to technical requirements.


11.2 Any material, information or idea you post on or through the Services, or otherwise transmit to TALYCON by any means (each, a “Submission”), is not considered confidential by TALYCON and may be disseminated or used by TALYCON or its affiliates without compensation or liability to you for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products. By making a Submission to TALYCON, you acknowledge and agree that TALYCON and/or other third parties may independently develop software, applications, interfaces, products and modifications and enhancements of the same which are identical or similar in function, code or other characteristics to the ideas set out in your Submission. Accordingly, you hereby grant TALYCON and its successors an irrevocable, worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to develop the items identified above, and to use, copy, distribute, republish, transmit, modify, adapt, create derivative works of, publicly display, and publicly perform any Submission on, through or in connection with the Services in any media formats and through any media channels, including without limitation, for promoting and redistributing part of the Services (and its derivative works). This license granted by you will continue for as long as TALYCON determines to use your Submission. This provision does not apply to personal information that is subject to our privacy policy except to the extent that you make such personal information publicly available on or through the Services.


THIRD PARTY CONTRIBUTIONS TO THE SERVICES AND EXTERNAL LINKS

12.1 Each contributor to the Services of data, text, images, sounds, video, software and other Content is solely responsible for the accuracy, reliability, nature, rights clearance, compliance with law and legal restrictions associated with their Content contribution. As such, TALYCON is not responsible to, and shall not, regularly monitor or check for the accuracy, reliability, nature, rights clearance, compliance with law and legal restrictions associated with any contribution of Content. You will not hold TALYCON responsible for any user’s actions or inactions, including things they post or otherwise make available via the Services.


12.2 In addition, the Services may contain links to third party text and video feeds (and podcasts) (collectively, “third party feeds”), products, websites, services and offers, or links to download third party software applications. Additionally, third parties may make available, on their own websites, third party feeds, and software applications. These third party links, third party feeds, products, websites, services and software applications are not owned or controlled by TALYCON. Rather, they are operated by, and are the property of, the respective third parties, and may be protected by applicable copyright or other intellectual property laws and treaties. TALYCON has not reviewed, and assumes no responsibility for the content, functionality, security, services, privacy policies, or other practices of these third parties. You are encouraged to read the terms and other policies published by such third parties on their websites or otherwise. By using the Services, you agree that TALYCON shall not be liable in any manner due to your use of, or inability to use, any third-party feed, website or widget. You further acknowledge and agree that TALYCON may disable your use of, or remove, any third party links, third party feeds, or applications on the Services to the extent they violate these Terms of Service.


VIOLATION OF OUR TERMS OF SERVICE

If you believe a user on our Site is violating these Terms of Service, please contact info@talcyon.com.


MAKING CLAIMS OF COPYRIGHT INFRINGEMENT

14.1 If you believe that your work (as included on the Services) has been copied, displayed, or distributed in a way that constitutes copyright infringement, please notify our Copyright Agent.


14.2 A notification of claimed infringement must be a written communication as set forth below, and must include substantially all of the following: (a) a physical or electronic signature of a person authorised to act on behalf of the owner of the copyright interest that is allegedly infringed; (b) a description of such copyrighted work(s) and an identification of what material in such work(s) is claimed to be infringed; (c) a description of the exact name of the infringing work and the location of the infringing work on the Services; (d) information sufficient to permit TALYCON to contact you, such as your physical address, telephone number and e-mail address; (e) a statement by you that you have a good faith belief that the use of the material identified in the manner complained of is not authorised by the copyright owner, its agent, or the law; (f) a statement by you that the information in the notification is accurate and, under penalty of perjury that you are authorised to act on the copyright owner’s behalf.


The TALYCON Copyright Agent can be reached by email: info@talcyon.com


The Copyright Agent will only respond to any claims involving alleged copyright infringement.


YOUR REPRESENTATIONS AND WARRANTIES

You represent and warrant that:


you possess the legal capacity (and in the case of a minor, valid parent or legal guardian consent), right and ability to enter into these Terms of Service and to comply with its terms;

you will use the Services for lawful purposes only and in accordance with these Terms of Service and all applicable laws, rules, codes, directives, guidelines, policies and regulations; and

you will only use the Services on a computer on which such use is authorised by the computer’s owner.

INDEMNITY

You agree to indemnify, defend and hold harmless TALYCON, and its shareholders, subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees (collectively, the “Indemnified Parties”), at your expense, against any and all claims, actions, proceedings, and suits and all related liabilities, damages, settlements, penalties, fines, costs and expenses (including, without limitation, reasonable legal fees and other dispute resolution expenses) incurred by any Indemnified Party arising out of or relating to your (a) violation or breach of any term of these Terms of Service or any policy or guidelines referenced herein, or (b) use or misuse of the Services.


SEVERABILITY

If any provision of these Terms of Service shall be deemed unlawful, void, or for any reason unenforceable under the law of any jurisdiction, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions in such jurisdiction nor the validity and enforceability of the provision in question under the law of any other jurisdiction.


MISCELLANEOUS

18.1 TALYCON reserves all rights not expressly granted herein. TALYCON may modify these Terms of Service at any time by posting the revised Terms of Service on this Site. Your continued use of this Site shall constitute your acceptance of such revised Terms of Service. You may not assign or transfer any rights granted to you hereunder. Nothing in these Terms of Service shall constitute a partnership or joint venture between you and TALYCON. The failure of TALYCON at any time or times to require performance of any provision hereof shall in no manner affect its right at a later time to enforce the same unless the same is waived in writing. These Terms of Service are solely for your and our benefit and are not for the benefit of any other person or entity, except for TALYCON’s affiliates and subsidiaries (and each of TALYCON’s and its affiliates’ and subsidiaries’ respective successors and assigns). These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of Singapore without regard to its conflict of law rules. The United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act are expressly disclaimed. Any legal proceeding arising out of or relating to these Terms of Service against or relating to TALYCON or any Indemnified Party under these Terms of Service will be subject to the exclusive jurisdiction of the courts of the Republic of Singapore and you irrevocably submit to the jurisdiction of such courts. That submission shall not affect the right of TALYCON to institute proceedings in any other jurisdiction. The terms set forth in these Terms of Service and any agreements included or referred to in these Terms of Service constitute the final, complete and exclusive agreement with respect to this Site and may not be contradicted, explained or supplemented by evidence of any prior agreement, any contemporaneous oral agreement or any consistent additional terms.


18.2 If you have any questions or concerns about these Terms of Service or any issues raised in these Terms of Service or on the Site, please contacts us at: info@talcyon.com.